Before proceeding with your domain transfer, you need to ensure the following are in place:
- Provide us with your EPP code. You will be required to contact your current registrar to get this information.
- The registrant email address associated with your domain must be correct and functional. During the transfer process, an authorization email will be sent and the registrant will be required to click on the authorization link to begin the transfer process.
- Remove the registrar lock on the domain if not, the transfer will not go through. To check, scroll down the whois lookup to where it says "Status:" If the status says "locked," you need to unlock it before proceeding with the transfer.
- Also, ensure the ID protection on the domain is removed.
Once you have done all these in place, place an order. Some domain transfers take 5-7 calendar days to be completed if the above-mentioned requirements are met. .NG extensions take 24 hours if the right EPP is provided
To make changes above, you must contact the registrar (the company you bought the domain from), to make necessary changes.
Expired Domains & Domains in Redemption
Domains can be transferred while they are expired, but not while in the redemption period. Although, when transferring an expired domain name, no updates can be provided to an expired domain. (So if you need to update your email address to a new email address, you will need to renew the domain name with the current registrar before you can update the information.)
While there is a possibility that transferring an expired domain will work, in most cases it will not because of one or more issues (such as being locked, outdated email address, etc.). If you wish to attempt to transfer it while expired, make sure you monitor the transfer carefully so that if it fails, you can renew it before it goes into redemption.
60 Day Rule
You cannot transfer a domain unless it has been at the current registrar for at least 60 days.
Renewal Less than 45 Days Ago
If you transfer a domain to us which has been renewed at the previous registrar less than 45 days ago, the domain will not receive an additional year when the transfer completes. If you transfer the domain after 45 days of renewing it, then you will receive an additional year added to your registration. This is a registry restriction and applies to all registrars
